Support Services

The costs of implementing and managing an in-house IT Service Desk can be a significant investment. In addition, resources or technical expertise for projects are not always available in house and Institutions are therefore considering the use of third party organisations to provide their IT support either full time or on demand. In doing so, Institutions are able to deliver the ICT projects they require on time and budget and can often take advantage of this more cost effective model because of the economies of scale. There are also the obvious benefits of guaranteed service levels and extended hours of support.

What can we do for you?

  • Service Desk Facilities
  • ICT Strategy Consultancy and Review
  • Virus and Patch Management
  • Hardware Maintenance
  • Workstation Build Imaging and Hardware Refresh
  • Print Management
  • Security Control and Management
  • Application Support
  • Software Distribution, Upgrades and Installation
  • Remote Support Services

Would you like to know more?

Contact us
www.flexnet-ts.comSupport Services